Informativa sui rimborsi

Right of Withdrawal
(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor autonomous.)

Right of withdrawal

right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day

- in which you or a third party designated by you, other than the carrier, has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and this is or will be delivered in a single solution;

- in which you or a third party indicated by you that it is not the carrier has taken possession of the last goods, if you have ordered several goods as part of a single order and these are delivered separately;

To exercise the right of withdrawal, you must inform us (LNA Trading OƜ, Harju maakond, Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141 Tallinn, telephone number: +447418605633, fax number: EE102404494, e-mail address : support@treat -stores.com) of your decision to withdraw from this contract by means of a clear statement (for example, a letter sent by post, fax or e-mail). For this purpose you can use the attached revocation form, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation
If you revoke this contract, we have paid you all payments we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery we offer), immediately and at the latest within 14 days from the day on which we receive notification of the termination of this contract. For this refund, we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with you; under no circumstances will you be charged fees for this refund.

We may refuse refunds for goods that can be sent by parcel until we have received the returned goods or until you have provided proof that you have returned the goods, whichever occurs first.

We collect the goods that cannot be shipped as a package.

You must send the goods that can be sent as a package to us or to Los Omeyas, 5 local. suite # 1006405 Cordoba 14005 Spain to be returned or delivered. The deadline is met if you ship the goods that can be shipped by parcel before the expiry of the 14-day period.

Bear the direct costs of returning the goods that can be shipped as a package, as well as the direct costs of returning the goods that cannot be shipped as a package.
The user is only responsible for any decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

Grounds for exclusion or expiry

The right of withdrawal does not apply to contracts

- for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly adapted to the personal needs of the consumer,
- for the delivery of goods which may deteriorate rapidly or whose expiry date would soon be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose present value depends on market fluctuations over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires early for contracts

- for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if the seal has been removed after delivery;
- for the delivery of goods if these are inseparably mixed with other goods after delivery by their nature;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.


Example of a cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

- A LNA Trading OƜ, Harju County, Tallinn, Kesklinn district, Sakala Street 7-2, 10141 Tallinn, numero di fax: EE102404494, indirizzo e-mail: support@treat-stores.com :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if the communication is on paper)
- Data